Privacy Policy

At Mapcha, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you interact with our website and services.

1. What Information We Collect

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, email address, and phone number.

Additionally, when you browse our site, we automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser and operating system.

With your permission, we may also use your information to send you emails about our products, new launches, journal entries, or other updates.

2. Consent

How do you give consent?
When you provide personal information to complete a transaction, verify a credit card, place an order, or arrange for a delivery or return, we imply your consent to collect and use it for that purpose only. If we ask for your information for a secondary reason—such as marketing—we will either ask you directly for your explicit consent or give you the opportunity to decline.

How to withdraw consent

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at: hello@mapcha.co

3. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.

4. Payment

We use Razorpay for payment processing. Neither Mapcha nor Razorpay stores your credit card details. Payment information is encrypted and processed securely in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).

For more information, please refer to Razorpay’s Terms and Privacy Policy.

5. Third-Party Services

Third-party service providers used by us will only collect, use, and disclose your information as needed to perform services on our behalf.

Please note that some third-party providers may operate in jurisdictions different from yours or ours. If you proceed with a transaction involving such services, your information may become subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party site, this policy no longer applies.

6. External Links

Our website may include links to other sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

7. Security

We follow industry best practices and take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

8. Cookies

We use cookies to maintain session information. These cookies do not personally identify you or track your activity across unrelated websites.

9. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence. If you are a minor, you confirm that your guardian has given consent for you to use this site.

10. Changes to This Policy

We reserve the right to update this policy at any time. Changes will take effect immediately upon posting to the website. If significant updates are made, we will notify you so you’re aware of how your data is being used.

If Mapcha is acquired or merged with another company, your information may be transferred to the new owners to ensure continued service.

11. Contact Us

If you would like to access, amend, or delete any personal data we hold, or simply have a question or concern, please contact us at: hello@mapcha.co